Understanding Travel and Tourism Industries

What is the primary role of tour operators in the travel and tourism sector?

• To provide expert advice and guidance

• To assemble and operate component parts of holidays as a package

• To regulate and protect the travel industry

• To offer car hire and travel insurance

Which type of travel agent operates primarily online?

• Multiples

• Independent

• Online

• Inbound

Which of the following is a function of public organisations in the travel and tourism sector?

• Maximise sales revenue

• Provide a service and educate

• Support members and promote a cause

• Increase market share

What is an example of a product or service provided by ancillary organisations?

• Package holidays

• Car hire

• Foreign exchange

• Excursions

Which of the following is a type of trade and professional body in the travel and tourism sector?

• Civil Aviation Authority (CAA)

• Online travel agents

• Domestic tour operators

• Car hire companies

What is a disadvantage of corporate groups in the travel and tourism sector?

• Increased customer choice

• Economies of scale

• Loss of personalised customer care

• Shared resources

Which type of tour operator focuses on arranging holidays for people travelling within their own country?

• Outbound

• Inbound

• Domestic

• Online

What is the main purpose of voluntary organisations in the travel and tourism sector?

• To make a profit

• To provide a service and support members

• To regulate the industry

• To increase market share

Which of the following is an advantage of commercial partnerships in the travel and tourism sector?

• Less customer choice

• Inflexibility

• Wider customer base

• Size of operation

What type of organisation is funded by central and local government in the travel and tourism sector?

• Private

• Public

• Voluntary

• Ancillary