Week 2 - Decision Support and ERP Systems Quiz

What is the main purpose of a Decision Support System (DSS)?

• Automating manual tasks

• Supporting semi-structured or unstructured decision-making

• Managing routine data entry

• Overseeing employee performance

Which of the following is NOT a type of DSS?

• Data-Driven DSS

• Model-Driven DSS

• Decision-Making DSS

• Knowledge-Driven DSS

What is the key feature of a Data-Driven DSS?

• Integration with IoT devices

• Emphasis on large databases and structured data

• Use of financial optimization models

• Management of unstructured documents

How does a DSS improve decision-making?

• By replacing human managers

• By providing instant access to relevant data and analysis tools

• By standardizing all business processes

• By focusing on routine tasks only

Which industry uses DSS for customer segmentation and budget allocation?

• Healthcare

• Finance

• Marketing

• Supply Chain

What is the primary feature of an ERP system?

• Automating customer service

• Integrated management of business processes through a single system

• Managing unstructured data

• Supporting ad hoc decision-making

Which of the following is a key component of ERP systems?

• Document storage

• Interactive data visualization

• Modular structure

• External data forecasting

How do ERP systems reduce data redundancy?

• By automating tasks

• By implementing 'what-if' scenarios

• Through a centralized database

• By integrating IoT devices

What is a common challenge in ERP system implementation?

• Lack of customization options

• Difficulty in handling small-scale operations

• Data cleansing and migration issues

• Excessive use of AI and machine learning

Which is NOT a benefit of ERP systems?

• Real-time data processing

• Enhanced productivity

• Improved decision-making

• Unstructured document management