Chapter 4 E-Commerce Products and Services Quiz

What is electronic retailing commonly referred to as?

• E-commerce

• E-marketing

• E-tailing

• E-shopping

Which of the following is NOT a characteristic successful in e-tailing?

• Frequently purchased items

• Digitized format

• High shipping costs

• Brand name recognition

What type of e-tailing business model involves charging customers directly for products?

• Transaction-fee model

• Advertising-supported model

• Product sales model

• Subscription model

Which of the following is an advantage of e-tailing for sellers?

• Increased need for face-to-face interactions

• Lower product costs

• Limited customer reach

• Higher physical store costs

What is a major limitation of the online job market?

• Short life cycle of job postings

• High costs of advertising

• Limited global reach

• Security and privacy concerns

Which of the following services is NOT typically provided by online travel agencies?

• Booking flight tickets

• Providing travel tips

• Selling physical travel accessories

• Offering fare comparisons

What does disintermediation refer to in e-tailing?

• Creating new online marketing channels

• Increasing the number of physical stores

• Removing intermediaries from the supply chain

• Adding more intermediaries

Which of the following is a characteristic of the online job market?

• Short life cycle of job postings

• Difficult for applicants to search

• Limited space for details

• High reliability

What is a common feature of online banking?

• Limited access to account balances

• Ability to transfer money between accounts

• Requirement to visit a physical bank

• Inability to pay bills online

Which of the following is an example of a B2C service?

• Local grocery stores

• Wholesale distribution

• Online dating services

• Physical retail outlets