YE Certification for CX
Quiz
•
Professional Development
•
Professional Development
•
Practice Problem
•
Hard
Michael Baiano
Used 1+ times
FREE Resource
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30 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Clients can place themselves on a year-end hold until _________.
December 26, 2024
December 29, 2024
January 6, 2025
January 8, 2025
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False: W-2s can be sent to a terminated client who is on a billing hold.
True
False
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When is the deadline to file W-2s and provide them to Employees?
January 10th
January 15th
January 31st
February 15th
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A client requests a 3PSP adjustment after the January 6th, 2025 deadline. What will be the process?
A one-time courtesy can be made with a fee of $259
An amendment will be required
We should advise the client to work directly with their 3PSP provider
They will have to report wages in the new year
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False: Viventium can file W-2s for non-tax service clients.
True
False
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False: Viventium will automatically file Federal 1099s for all clients.
True- Viventium automatically files 1099s for all clients
False- Viventium does not file 1099s for any clients
False- Viventium will only file 1099s for clients who have W-2s that also need to be filed
False- Viventium will only file 1099s for clients who signed up for our 1099 E-Filing Service
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The process to reprint a W-2 involves which of the following steps?
Salesforce Case to Logistics
Reprint directly from Server Manager
Send to Manager for approval
We can only send the PDF file for client to print themselves
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