YE Certification for CX

YE Certification for CX

Professional Development

30 Qs

quiz-placeholder

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YE Certification for CX

YE Certification for CX

Assessment

Quiz

Professional Development

Professional Development

Hard

Created by

Michael Baiano

Used 1+ times

FREE Resource

30 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Clients can place themselves on a year-end hold until _________.

December 26, 2024

December 29, 2024

January 6, 2025

January 8, 2025

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False: W-2s can be sent to a terminated client who is on a billing hold.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When is the deadline to file W-2s and provide them to Employees?

January 10th

January 15th

January 31st

February 15th

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A client requests a 3PSP adjustment after the January 6th, 2025 deadline. What will be the process?

A one-time courtesy can be made with a fee of $259

An amendment will be required

We should advise the client to work directly with their 3PSP provider

They will have to report wages in the new year

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False: Viventium can file W-2s for non-tax service clients.

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False: Viventium will automatically file Federal 1099s for all clients.

True- Viventium automatically files 1099s for all clients

False- Viventium does not file 1099s for any clients

False- Viventium will only file 1099s for clients who have W-2s that also need to be filed

False- Viventium will only file 1099s for clients who signed up for our 1099 E-Filing Service

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The process to reprint a W-2 involves which of the following steps?

Salesforce Case to Logistics

Reprint directly from Server Manager

Send to Manager for approval

We can only send the PDF file for client to print themselves

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