During a team meeting, several members propose a process improvement to address recurring challenges. As a project manager practicing servant leadership, what is the best approach to handle this situation?

General Mindset Quiz

Quiz
•
Professional Development
•
1st Grade
•
Easy
Afghanistan Center
Used 23+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Approve the idea and implement it to show support for the team.
Allow the team to collectively decide on the best course of action.
Discuss the idea with the sponsor before moving forward.
Research similar past issues and apply lessons learned.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A critical delay in achieving a milestone has surfaced due to a technical issue. Stakeholders are expecting an update on next steps. What should the project manager do first?
Immediately escalate the issue to the project sponsor to avoid further delays.
Investigate the root cause and gather details to propose an informed solution.
Notify all stakeholders about the potential impact of the delay.
Suggest an ad-hoc solution to avoid missing the milestone.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A key stakeholder expresses dissatisfaction with a project deliverable, claiming it does not meet their expectations. Before considering escalation, what should the project manager do?
Escalate the issue to the sponsor for resolution.
Arrange a face-to-face meeting with the stakeholder to analyze their concerns.
Add the issue to the risk register and monitor its progress.
Propose solutions directly to the stakeholder without consulting the team.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Conflicts arise between team members over task responsibilities, potentially impacting project progress. As a servant leader, how should the project manager address this?
Let the team work through the conflict on their own to encourage independence.
Take control and assign tasks to quickly resolve the disagreement.
Facilitate a discussion to help the team members reach a consensus.
Report the conflict to senior management for immediate resolution.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Stakeholders have expressed concerns about receiving delayed updates on project progress. How can the project manager address this feedback effectively?
Share updates only during pre-scheduled meetings to maintain consistency.
Provide regular and transparent updates to stakeholders throughout the project.
Escalate the communication issue to the project sponsor for resolution.
Rely on formal quarterly reports to address all stakeholder concerns.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Your team has identified a recurring issue that previously impacted a similar project. As the project manager, what is the most appropriate course of action?
Review the lessons learned from the prior project to inform your decisions.
Brainstorm a completely new solution to avoid past mistakes.
Escalate the issue to stakeholders for immediate resolution.
Request additional resources to mitigate the risk quickly.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
During execution, a vendor reports a delay that could affect project timelines. What should the project manager do before taking further steps?
Investigate the vendor’s challenges to identify the root cause of the delay.
Escalate the delay to stakeholders to manage their expectations.
Propose an immediate workaround to ensure the timeline is maintained.
Submit a formal change request to account for the delay.
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