Communication Skills Quiz

What is the primary purpose of communication?

• To share resources

• To exchange ideas and information

• To compete with others

• To make decisions

Which of the following is a verbal form of communication?

• Facial expressions

• Text messages

• Gestures

• Written notes

What does 'encoding' mean in the communication process?

• Receiving a message

• Converting thoughts into a message

• Interpreting a message

• Providing feedback

Active listening requires:

• Interrupting the speaker

• Focusing on your response

• Paying full attention to the speaker

• Ignoring body language

Which is a barrier to effective communication?

• Noise

• Feedback

• Empathy

• Active listening

A formal letter is an example of:

• Informal communication

• Visual communication

• Formal communication

• Verbal communication

What does feedback mean in communication?

• Sending the message

• Response from the receiver

• Barriers to communication

• Content of the message

Which is NOT a type of communication?

• Verbal

• Written

• Emotional

• Non-verbal

The 7 Cs of communication ensure:

• Speed

• Effectiveness

• Empathy

• Appearance

What type of communication includes eye contact and gestures?

• Oral

• Written

• Digital

• Non-verbal