CRM Topic 2

What is a common issue with printer head failure

• Poor print quality

• Paper jams

• Printer won't turn on

Which failure can cause a printer to not feed paper properly

• Head printer

• Feeder printer

• Interface plug

What is a symptom of printer power supply failure

• Printer won't turn on

• Poor print quality

• Paper jams

Which component failure can cause a printer to not respond to commands

• Feeder printer

• Control circuits

• Head printer

What is the function of the printer's interface plug

• To feed paper

• To connect the printer to a computer

• To control print quality

Which preventive maintenance process helps free up space on the hard drive

• Disk Cleanup

• Disk Defragmenter

• Scan Disk

What does the Disk Defragmenter process do

• Cleans up unnecessary files

• Reorganizes fragmented data

• Checks for disk errors

Which process involves checking the hard drive for errors and fixing them

• Disk Cleanup

• Disk Defragmenter

• Scan Disk

What is a benefit of performing regular disk cleanup

• Frees up space on the hard drive

• Improves print quality

• Fixes boot files

Which preventive maintenance process can help improve computer performance by reorganizing data

• Disk Cleanup

• Disk Defragmenter

• Scan Disk