8.4. On The Phone

Sandra: How do you usually ...................... with your friends?
Meg: I usually use social networking sites.

• write a letter

• telephone

• keep in touch

• send a postcard
  

A: Can I speak to Ali, please?
B: I’m sorry. He’s not at home now. …………………………………
A: Yes, please. Can you tell him to contact with me. It’s about the school project.

• Can you repeat that, please?

• Can you speak louder, please?

• Can I speak to my friend, please?

• Would you like to leave a message?
  

Who uses the Internet to keep in touch with his/her friends?

• Peter

• Matilda

• George

• Darcy

You are a secretary at a supermarket. Somebody calls the market to talk to the manager, but he isn’t there. What do you say?

• I’m sorry the line is busy now

• All right. I’ll put you through

• Sure. Can you dial the extension 581?

• I’m afraid he isn’t available now

Which of the following questions DOES the travel agent NOT ask Eric?

• Do you want to confirm your ticket?

• Can I have your name and surname?

• How may I help you?

• Could you say it slowly?

Which of the following is CORRECT?

• Andrew thinks that smartphones are not safe devices

• Andrew doesn't have concentration problems

• To Andrew, smartphones are not cheap.

• For Andrew, smartphones mean easy access to the Internet.

Which of the following is CORRECT?

• English teachers prefer using social networks to talking to people face to face.

• More than half of the English teachers prefer face-to-face communication.

• Making a phone call is more popular among English teachers than sending an email.

• English teachers like sending emails to their friends most.

Which of the following is CORRECT?

• Sarah uses her smartphone to learn how to cook.

• Sarah usually sells something online.

• Sarah likes learning new things while playing games.

• Sarah cannot find her way in traffic with her phone.

Who thinks that smartphones have disadvantages?

• Kevin and Olivia

• Eric and Olivia

• Anna and Kevin

• Eric and Anna

Makiko phoned the call center to .....................

• book a flight ticket

• learn about something

• make a complaint

• report a problem