VOCABULARY 1

What does the term "sanitize" mean?

• To make dirty

• To clean and disinfec

• To organize

• To paint

What is a "linen" in a hotel context?

• Dirty clothes

• Bed sheets and towels

• Kitchen utensils

• Furniture

What does "inventory" refer to?

• A shopping list

• A record of items on hand

• A type of cleaning product

• A guest's personal belongings

What does "amenities" mean?

• Basic necessities

• Complimentary services or items

• Staff uniforms

• Maintenance equipment

What is a "suite"?

• A single room

• A group of rooms

• A shared bathroom

• A service area

What does the word "refurbish" mean?

• To break down

• To repair and update

• To throw away

• To paint

What is a "checklist"?

• A list of guests

• A list of tasks to complete

• A list of supplies needed

• A list of staff members

What does "vacuum" mean?

• To wash

• To clean with a machine that sucks up dirt

• To dust

• To arrange furniture

What does the term "turn down" refer to?

• To refuse service

• To lower the temperature

• To prepare a room for the night

• To change sheets

What is "housekeeping"?

• Room service

• Cleaning and maintaining guest rooms

• Cooking meals

• Checking in guests