Glossary

a statement from someone who knows you or has worked with you that gives information about you?

• share

• team player

• reference

• policy

a small round object that fastens onto your clothes with a pin and usually has a picture or writing on it. The American word is button?

• badge

• favour

• share

• apology

someone who expresses thoughts, feelings or information to another person, for example by speaking or writing?

• team player

• communicator

• workaholic

• problem-solver

one of four periods of 15 minutes that an hour is divided into when you are telling the time?

• favour

• tip

• quarter

• complain

a place for someone to stay, live or work in?

• allowance

• arrange

• warehouse

• accommodation

an official document or mark in your passport that allows you to enter or leave a country for a specific purpose or period of time

• CV

• visa

• database

• register

to give a part of something to someone else?

• anyway

• shuttle

• share

• refund

not working correctly or made correctly?

• refund

• faulty

• schedule

• drop

someone who buys and uses goods and services.?

• loyalty

• ally

• consumer

• allowance

someone who strongly and publicly supports someone or something?

• ally

• advocate

• prospect

• consumer