Operations Management Mock - Part 2

A combination of related tasks that enable the transformation of inputs to outputs can be referred to as:

• Mission

• Strategy

• Method

• Process

• Function

A condition that must occur in order for a process to be performed is known as:

• Decision

• Event

• Task

• Activity

• Input

The rate at which an operation converts investment into returns can be referred to as:

• Throughput

• Uptime

• Cycle time

• Turnover

• Downtime

The ease with which a repair or replace action can be completed under specified conditions of time, quality and cost can be estimated through:

• Repair rate

• Mean time between failures

• Availability

• Reliability

• Maintainability

Which of these can be used to estimate the reliability of an operations process?

• Failure rate

• Turnover rate

• Repair rate

• Mean time to failure

• Mean time between failures

An operations process that is most ideal for handling moderate volume and moderate variety can be referred to as:

• Project process

• Batch process

• Continuous process

• Jobbing process

• One-off process

Identify the effectiveness parameter(s) from the following:

• Availability

• Customer satisfaction

• Reliability

• Response time

• Throughput

Identify the efficiency parameter(s) from the following:

• Throughput

• Customer satisfaction

• Reliability

• Availability

• Response time

• 20 drive belts

• 9 drive belts

• 15 drive belts

• 11 drive belts

• 27 drive belts

Answer explanation

Which of the following outcomes best describes A in the following table?

• Constant

• Improves

• Rises

• Decreases

• Worsens