CHAPTER 1: MANAGEMENT AND ORGANIZATION

What is the primary goal of management?

• Maximizing profits

• 1. Planning for long-term growth

• Achieving organizational goals effectively and efficiently

• Controlling employees’ behavior

Which management function involves setting goals and determining strategies to achieve them?

• Leading

• Planning

• Organizing

• Controlling

Who are responsible for making organization-wide decisions?

• Middle managers

• First-line managers

• Top managers

• Team leaders

Which skill is most important for first-line managers?

• Conceptual skills

• Technical skills

• Human skills

• 1. Negotiation skills

According to Mintzberg, what role does a manager perform when motivating and guiding employees?

• Liaison

• Leader

• Spokesperson

• Negotiator

What is the focus of the classical perspective of management?

• Flexibility and creativity

• Employee satisfaction

• Efficiency and productivity

• Decision-making in uncertainty

Fayol’s principle of "Unity of Command" ensures what?

• Employees report to multiple managers

• 1. Employees report to one direct supervisor

• Teams work without supervision

• Tasks are divided among employees

Which management theory emphasizes that there is no single best way to manage?

• Classical perspective

• Bureaucratic management

• Administrative management

• Contingency approach

What managerial role involves sharing critical information with the team?

• Monitor

• Disseminator

• Spokesperson

• Entrepreneur

Why is studying management important?

• To understand how to manage resources effectively in all organizations

• To gain technical skills

• To specialize in a specific industry

• To learn how to avoid conflicts