Chapter 7: Prospecting - Multiple-choice questions
Authored by Quyen Nguyen
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25 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you do when a prospect gives you an objection?
Ignore it
Smile
Argue with them
End the conversation
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a sales objection?
Agreement to buy
Opposition or resistance to information or the salesperson's request
A compliment
A question about the product
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When can a prospect object during a sales call?
Only at the beginning
Only at the end
Anytime during the sales call or presentation
Only after the presentation
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the first step in meeting objections?
Ignore them
Plan for objections
Argue with the prospect
End the call
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does it mean to forestall an objection?
Ignore the objection
Discuss the objection before the prospect raises it
Argue with the prospect
End the conversation
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is it important to handle objections as they arise?
To avoid negative mental pictures or reactions
To ignore the prospect's concerns
To delay the sale
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you do if you cannot overcome an objection?
Admit it and show how your product's benefits can outweigh the disadvantage
Argue with the prospect
Ignore the objection
End the conversation
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