Front

Using body language is ______________ communication.

Back

non verbal

Front

Description of communication skills

Back

the ability to convey or share ideas and feelings effectively.

Front

All of the following are examples of effective communication skills except: Calm voice, Eye contact, Arms crossed, Open body posture.

Back

Arms crossed

Front

What is a way to identify when someone is interested in a topic you are talking about?

Back

They ask questions for more information.

Front

Which of the following is an example of active listening? Good eye contact. Listener has encouraging facial expressions. Listener shows interest in person. All of the above.

Back

All of the above.

Front

An important part of communicating is

Back

listening to others

Front

Communication is always a ___ way process.

Back

TWO

Front

Expressing myself in a clear manner with a clear message is the same as

Back

effectively communicating

Front

_______________ occurs when the receiver receives the message, understands the message and responds to the message.

Back

Effective communication

Front

List of barriers to communication: Language, distraction, noise, lack of concentration

Back

Language, distraction, noise, lack of concentration