Automotive Service Quiz

Which certification is part of ASE Professional Certifications?

• Automotive Service Safety

• Automobile & Light Truck Certification Tests (A1 - A9)

• Automotive Service Pollution Prevention

• Automotive Lift Institute

Which of the following is considered a durable employability skill?

• Technical expertise

• Adaptability

• Financial management

• Physical strength

What is the first step in the automotive service repair process?

• Technician assessment

• Parts ordering

• Customer write up

• Cashier checkout

Why is it important to record what you did on a vehicle?

• To increase the repair cost

• To ensure customer satisfaction and verify repairs

• To reduce paperwork

• To avoid future appointments

Which of the following is NOT part of the technician's responsibilities in the repair process?

• Customer concern

• Cause of the concern

• Ordering parts

• Verify the repair

What is one of the personal standards expected in the workplace according to the ASE Education Foundation?

• Ability to work independently without any guidance

• Reports to work daily on time and takes directions

• Completes tasks without any errors

• Works only when supervised

Which of the following is a key work habit or ethic mentioned in the ASE Education Foundation task alignment?

• Ability to multitask

• Demonstrates honesty, integrity, and reliability

• Works well under pressure

• Ability to work remotely

What is the importance of communication in the workplace as per the ASE Education Foundation?

• To avoid conflicts

• To communicate effectively both in writing and verbally with customers and coworkers

• To ensure everyone is on the same page

• To make meetings more efficient

Why is it essential to record what you did on a vehicle?

• To ensure the vehicle is clean

• To track the time spent on each task

• To maintain a record for future reference and accountability

• To impress the customer

What is one of the technician's responsibilities during vehicle preparation?

• Performing vehicle maintenance

• Pre-inspection for damage

• Repairing parts to manufacturer specifications

• Researching vehicle information