entrep finals part 1

Is a process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about.

• Conflict

• Negotiation

Encompasses a wide range of conflicts that people experience in organizations

• Incompatibility of goals

• Excessive workloads

Encompasses a wide range of conflicts that people experience in organizations.

• Job dissatisfaction

• Differences over interpretations of facts

Encompasses a wide range of conflicts that people experience in organizations.

• Disagreements based on behavioral expectations

• Training opportunities

Conflict occurs whenever

• Resources are unlimited

• Disagreements exist in a social situation over issues of substance

Conflict occurs whenever

• Differences in opinions are openly discussed without tension

• Emotional antagonisms cause frictions between individuals or groups

Transitions in Conflict Thought

• -Traditional View
  -Interactionist View
  -Resolution-Focused & HR View

• Traditional Perspective Behavioral Approach Integrative Strategy

The belief that all conflict is harmful and must be avoided.

Cause:

• Incompatible goals

• Poor communication

The belief that all conflict is harmful and must be avoided.

Cause:

• Lack of openness

• Lack of trust

The belief that all conflict is harmful and must be avoided.

Cause:

• Overemphasis on structure

• Failure to respond to employee needs