Characteristics of Service in the Service Industry
Authored by Chrisshane Myrie
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University
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9 questions
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1.
OPEN ENDED QUESTION
3 mins • 1 pt
What is the definition of service in the Service Industry?
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2.
OPEN ENDED QUESTION
3 mins • 1 pt
List the seven inherent characteristics of the service industry.
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3.
OPEN ENDED QUESTION
3 mins • 1 pt
What does perishability mean in the context of services?
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4.
OPEN ENDED QUESTION
3 mins • 1 pt
Explain fluctuating demand in the service industry.
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5.
OPEN ENDED QUESTION
3 mins • 1 pt
What is intangibility in services?
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6.
OPEN ENDED QUESTION
3 mins • 1 pt
Describe inseparability in the context of personal services.
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7.
OPEN ENDED QUESTION
3 mins • 1 pt
What does heterogeneity mean in service provision?
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