Business Communication Quiz

Which of the following is an example of verbal communication in business?

• Body language

• Email correspondence

• Facial expressions

• Eye contact

In which type of culture is communication most likely to be indirect and rely on contextual cues?

• Low-context culture

• High-context culture

• Written culture

• Digital culture

Which of the following is an example of non-verbal communication?

• A phone call

• A smile

• A business proposal

• An email

In business communication, what is the primary difference between written and verbal communication?

• Written communication involves body language.

• Verbal communication is less formal than written communication.

• Written communication is delivered through words, while verbal communication is delivered through spoken words.

• Written communication is only used in informal settings.

Which of the following is the most effective way to build trust during a business interaction?

• Avoid eye contact

• Use a weak handshake

• Maintain a firm handshake and positive body language

• Speak only about the business topic at hand

High-context cultures rely on verbal communication, and low-context cultures rely on non-verbal communication.

• True

• False

Non-verbal cues such as facial expressions can convey emotional states, even if no words are spoken.

• True

• False

In some cultures, it is considered disrespectful to make direct eye contact in a business setting.

• True

• False

Explain how body language can affect the outcome of a business negotiation.

Describe the key differences between high-context and low-context cultures in terms of communication. Provide an example of each.