QRD Day 2 MOL

"Set of interrelated or interacting elements of an organization to establish policies and objectives and processes to achieve those objectives"

• quality management system

• management system

• system

• process

Which ISO management system standard provides requirements for a quality management system (QMS)?

• ISO 9000

• ISO 9001

• ISO 14001

• ISO 45001

Which are the two intended results of a QMS (pick 2 answers)?

• consistently provide products and services that meet requirements

• eliminate risks to quality of products and services

• enhance customer satisfaction

• increase effectiveness and efficiency of the QMS

It is defined as 'effect of uncertainty'.

• consequence

• event

• risk

• outcome

Which verbal form indicates a requirement?

• shall

• should

• may

• can

ISO can only provide certification against ISO 9001 after a careful audit of the organization.

• True

• False

Quality is inherent to a product or service and cannot be assigned.

• True

• False