Unit 3.02 Day 2 Professionalism in Hospitality Quiz
Quiz
•
Hospitality and Catering
•
12th Grade
•
Medium
Louis Joseph
Used 3+ times
FREE Resource
15 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is an example of proper meeting behavior in the hospitality and tourism industry?
Arriving late but apologizing
Actively listening and taking notes
Checking your phone frequently
Interrupting others to share your ideas
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a key component of professional phone behavior in the hospitality industry?
Speaking quickly to save time
Using slang to sound relatable
Maintaining a professional tone
Multitasking while on the call
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following email behaviors is considered professional in the tourism industry?
Using emojis to express emotions
Writing long, detailed messages
Including a clear subject line
Using all caps for emphasis
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is an effective stress management technique for hospitality employees?
Ignoring stress until it goes away
Taking regular breaks
Working longer hours to catch up
Avoiding all challenging tasks
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a time management strategy that can help hospitality workers?
Setting vague goals
Prioritizing tasks
Procrastinating on difficult tasks
Avoiding delegation
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In a professional email, what is the importance of using proper salutations?
It makes the email look longer
It shows respect and professionalism
It is a way to fill space
It is not important
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is punctuality important in meetings within the hospitality industry?
It allows you to leave early
It shows respect for others' time
It is not important
It helps you avoid meetings
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