Week 3 Handling

Magfa-follow up sana ako ng delivery ng card ko. May nareceive ako na text na unsuccessful daw yung delivery.

CODTS Status: RTS & ODA

• Card Delivery Request

• Redelivery Request/TAT Related

• Card Pick Up Request

• Incorrect Card Delivered

May nareceive ako na SMS na for the delivery na daw card ko. Yung palatandaan ng bahay namin ay sa tapat ng Rivera's Merchandise.

• Card Delivery Request

• Redelivery Request/TAT Related

• CBA with Card Related Request

• Major CBA w/ Card Delivery

Magpapa-waive ako ng annual fee.

Card Type: MC Gold Rewards

Annual Spend: 420,000

• Annual Fee Within Parameters

• Annual Fee Outside Parameters

Pacheck naman kung successful yung transaction ko sa PAL. Hindi kasi ako nakareceive ng notification.

Merchant: Philippine Airlines

Status: Outstanding

• Payment Related Inquiries

• Transaction Confirmation

• Card Fees Inquiry

• Credit Card Account Related Inquiry

Itatransfer ko yung balance ko from BPI to my SB credit card.

BPI Balance: 32,658.09

Total OTB: 55,000 | Membership Date: May 2024

• DPP Inhouse Inquiry

• Balance Transfer CCG

• Card Fees Inquiry

• Balance Convert PL

Pwede ko ba ipa-convert yung outstanding balance ko sa Security Bank credit card ko to installment?

• DPP Inhouse Inquiry (Balance Convert)

• DPP Inhouse Inquiry (Balcon PL)

• DPP Inhouse Availment (Balance Convert)

Magpapa-reverse ako ng annual fee sa Platinum card ko, na-bill kasi ako nung last cut-off ko.

Annual Usage: 390,000

Chosen option: Spending 40,000 for 60 days

• Annual Fee Outside Parameters

• AF in Exchange for DPP

• Card Fees Inquiry

• Credit Card Account Related Inquiry

Nagrequest ako ng cash advance pin 1 week ago, pero hindi ko pa rin natatanggap.

CODTS status: NONE

• CA PIN Redelivery Request

• CA Pin Delivery Follow up

• Non-Receipt Of Cash Advance Pin

• Late Cash Advance Pin Delivery

Nagta-try akong magwithdraw sa machine for cash advance. Tapos biglang may nagprompt na blocked na daw ako due to incorrect pin attempts.

• Cash Advance – Unable to withdraw

• Card Call Issuer Inquiry

• Cash Advance transaction – No cash dispensed but debited

• PIN Reset – Credit Card

Pwede ba ako magpa-increase ng credit limit? Kailangan ko lang gamitin yung card ko for hospital bills.

• Credit Limit Inquiry

• Increase/Decrease in Credit Limit

• Short Bonus

• Balance Inquiry