FBLA Business Communication

Front

Which of the following is a form of nonverbal communications? E-mail, Body language, Teleconferencing, All of the above

Back

Body language

Front

Important factors for the total effect of a letter: using simple words, using a positive tone, building goodwill, or all of the above?

Back

all of the above

Front

Communication which is tactful and "reader-centered" demonstrates ____.

Back

courtesy

Front

Which sentence is in the active voice?

Back

Jennifer wrote the examination.

Front

The need for additional clarity and follow-up communication is eliminated if your communication is ____.

Back

complete

Front

Why might a telephone conversation be less acceptable than a written document for conveying information?

Back

It may not provide a confidential method of communication.

Front

Words that sound alike but have different meanings and spellings are ____.

Back

homonyms

Front

Positive words are used to ____.

Back

stimulate the desired reader response

Front

That part of the mind that stores all the words a person has ever read or heard is called the ____.

Back

word bank

Front

A group of words that expresses one complete thought is ____.

Back

a sentence