Communicating Effectively in School

What is an emotional trigger?

• A type of food that makes you happy

• A situation or event that causes a strong emotional reaction

• A button that starts a video game

• A type of music that makes you dance

Which of the following is a key component of active listening?

• Interrupting the speaker

• Making eye contact and nodding

• Thinking about your response while the other person is talking

• Looking at your phone

What does empathy mean?

• Feeling sorry for someone

• Understanding and sharing the feelings of another person

• Ignoring someone’s feelings

• Laughing at someone’s problems

Which of the following is a good conflict resolution technique?

• Yelling louder than the other person

• Walking away without saying anything

• Finding a compromise that works for both parties

• Blaming the other person

What is an example of a nonverbal communication cue?

• Speaking loudly

• Writing a letter

• Crossing your arms

• Sending a text message

How can you identify your emotional triggers?

• By ignoring your feelings

• By reflecting on past experiences that made you upset

• By asking others to tell you

• By avoiding all social interactions

What is the first step in active listening?

• Preparing your response

• Paying full attention to the speaker

• Interrupting to ask questions

• Thinking about something else

Why is perspective taking important in communication?

• It helps you win arguments

• It allows you to understand others' viewpoints

• It makes you more persuasive

• It helps you avoid conversations

Which of the following is NOT a good way to resolve conflicts?

• Listening to the other person’s point of view

• Using "I" statements to express your feelings

• Ignoring the problem until it goes away

• Finding a solution together

What does it mean if someone is avoiding eye contact during a conversation?

• They are very interested in what you are saying

• They might be feeling uncomfortable or shy

• They are trying to remember something

• They are planning a surprise