Review
Quiz
•
Other
•
10th Grade
•
Hard
ROA, B.
Used 8+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
James is a communications manager for a company and is planning a new campaign to engage the audience through spoken content. He needs a platform that allows him to share stories, provide educational content, and manage the company's public image effectively. He considers several options, including creating written newsletters, updating a website, or using a platform that focuses on audio content.
2.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
Jane is attending a team meeting and observing the behavior of her colleagues. She notices that one colleague is leaning back in their chair, another is avoiding eye contact, and a third is frequently touching their hair. As the meeting progresses, a fourth colleague begins using specific and precise language to explain their point.
Based on these observations, which of the following actions is NOT a form of non-verbal communication?
3.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
During a leadership training session, the trainer emphasizes the importance of following instructions and guidelines in the workplace. After explaining a project management scenario, the trainer asks the group: "Which of the following actions demonstrates good follow-through?"
Starting a new project without consulting your manager.
Forgetting to update the team on progress after a meeting.
Ignoring feedback from your supervisor and proceeding with your own plan.
Completing tasks on time and checking in with your team for updates.
4.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
In the sentence, "Customer Vince called the Party Grab service while she was preparing for her birthday celebration to check on her order of lechon, and pasta."
What type of clause is "while she was preparing for her birthday celebration"?
Adjective clause
Adverb clause
Prepositional modifier
Relative Pronoun Clause
5.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
In the sentence, "If I had known about the customer’s complaint, I ____," select the correct conditional to complete the sentence.
will help
would help
would have help
would have helped
6.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
Select the correct verb form to complete the sentence: "The team ___ a successful project last year."
had
has
have
none
7.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
In the contact center industry, effective communication is crucial, _______ miscommunication can lead to customer frustration and lost business.
On the other hand
Whenever
On the contrary
Whereas
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