MEMO

What is the primary purpose of a memo?

• To send personal messages

• To communicate something of immediate importance within an organization

• To write long-form reports

• To provide creative writing examples

Which of the following is NOT a function of a memo?

• Transmitting orders and instructions

• Broadcasting daily news headlines

• Providing a status report on a project

• Requesting feedback or recommendations

When should you consider writing a memo?

• To send invitations to an external event

• To summarize actions required after a meeting

• To prepare a legal contract

• To share personal achievements

What is the recommended length of a memo?

• One sentence

• A page or less

• Two to three pages

• No specific limit

What tone should generally be used when writing a memo?

• Highly formal and rigid

• Casual and personal

• Relatively formal, impersonal, and direct

• Friendly and conversational

What should you include in the heading of a memo?

• Reader’s name and job title, sender’s name and job title, date, subject

• Reader’s name only

• A creative title

• A formal greeting

Which part of a memo introduces the reason for writing?

• The conclusion

• The heading

• The introduction

• The recommendation

What is the key difference between a memo and a letter?

• Memos are generally used for external communication

• Letters are shorter than memos

• Memos are for internal communication and are concise

• Letters do not have headings or sections

Why is it beneficial to use headings and lists in a memo?

• To make it visually appealing

• To divide material into manageable segments and highlight main topics

• To extend the length of the document

• To replace the body of the memo

What type of memo is used to encourage a reader to take an action they don’t have to?

• Directive memo

• Problem-solving memo

• Persuasive memo

• Informative memo