BT 20,21 (2)

What does MBO acronym stand for?

____ _________ involves giving an employee a greater level of responsibility and autonomy within their job – often involving problem solving or delegation.

Astana Motors is a large organisation with a range of incentives available to motivate and improve the performance of its staff. Which of the following incentives will be most appropriate for staff working in the HR department?

• A bonus for each unit they produce (piece rate)

• Commission

• Profit sharing

• Productivity plans

What term relating to motivation does this refer to?

• Maslow’s primary needs

• Herzberg hygiene factors

• McGregor Theory X

• Herzberg theory of job design

Which TWO of the following are features of a ‘learning organisation’?

• (i) and (ii) only

• (i) and (iii) only

• (i) and (iv) only

• (ii) and (iv) only

Kolb has suggested that there are four stages in the learning process. Which is NOT one of these stages?

• Experience

• Active experimentation

• Observation and reflection

• Divergent

An important implication of Kolb and Honey and Mumford’s theories is that people will tend to learn more effectively if:

• learning involves a significant amount of repetition

• learning is geared to their preferred learning style

• learning is supported by an enthusiastic teacher

• learning appears to offer tangible practical benefits

Which of the following learning styles is best adjusted to acquiring knowledge from group interaction and team work?

• Activist

• Reflectors

• Theories

• Pragmatist

According to Douglas McGregor, Theory X people are motivated by:

• money and security

• achievement at work

• interpersonal relationships

• recognition for good work

Mading manages a junior employee who has been performing very well in his job. Anna wishes to motivate him and has decided to offer him a greater level of responsibility within the business. What type of job redesign is Anna offering the junior employee?

• Job enlargement

• Job rotation

• Job enrichment

• Job switching