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What is active listening?

Back

Active listening is a communication technique that involves fully concentrating, understanding, responding, and remembering what is being said. It ensures that the speaker feels heard and understood, enhancing the communication process.

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What does diversity encompass?

Back

Diversity includes age, race, nationality, gender, mental ability, physical ability, and other qualities that make an individual unique.

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Why is it important to be aware of privacy issues in emails?

Back

It is important because emails can contain sensitive information that can be easily forwarded to unintended recipients.

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What is autonomy?

Back

Autonomy is the right or condition of self-governance, allowing individuals to make their own choices.

Front

What is paralanguage?

Back

Paralanguage refers to the attitude an individual projects through the tone and pitch of their voice.

Front

What is the significance of non-verbal communication?

Back

Non-verbal communication includes body language, facial expressions, and gestures, which can convey messages and emotions without spoken words.

Front

What is the role of feedback in communication?

Back

Feedback is essential in communication as it helps the speaker understand how their message was received and allows for clarification if needed.

Front

What is the difference between verbal and non-verbal communication?

Back

Verbal communication involves the use of spoken or written words, while non-verbal communication includes body language, gestures, and facial expressions.

Front

What is the importance of clarity in professional communication?

Back

Clarity ensures that the message is easily understood, reducing the chances of miscommunication and confusion.

Front

What does it mean to communicate effectively?

Back

Communicating effectively means conveying information in a clear, concise, and engaging manner, ensuring the audience understands the message.