Weekly Training: Accessories

Weekly Training: Accessories

12th Grade

11 Qs

quiz-placeholder

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Weekly Training: Accessories

Weekly Training: Accessories

Assessment

Quiz

Other

12th Grade

Hard

Created by

Kendall Flippin

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11 questions

Show all answers

1.

OPEN ENDED QUESTION

3 mins • 1 pt

How can reviewing a customer's account help you position accessories?

Evaluate responses using AI:

OFF

Answer explanation

What types of information should you review on the customer's account to offset the cost of accessories?

2.

OPEN ENDED QUESTION

3 mins • 1 pt

A customer mentions they are going camping next weekend. What is an accessory you could position that would benifit them?

Evaluate responses using AI:

OFF

3.

OPEN ENDED QUESTION

3 mins • 1 pt

How could you position a phone case without asking a yes or no question?

Evaluate responses using AI:

OFF

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which accessory makes the most profit when sold?

Phone Case

Wireless Speaker

Screen Protector

Apple Air Pods

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

During the sales process, when is the best time to position accessories to the customer?

Beginning of the Sale

While Activating the Customer's Device

When Transferring the Customer's Information

When Checking Out in RQ

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When positioning accessories, you should bring multiple accessories to the table and let the customer pick which ones they want.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If a customer buys 5 accessories from Your Wireless, how much of a discount do they receive?

40%

30%

20%

10%

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