Quality Management Quiz

Quality Management Quiz

12th Grade

15 Qs

quiz-placeholder

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Quality Management Quiz

Quality Management Quiz

Assessment

Quiz

Professional Development

12th Grade

Practice Problem

Easy

Created by

Justin Joy

Used 1+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the definition of quality according to ANSI/ASQC A3-1987?

Totality of features and characteristics of a product

The ability to meet customer expectations

The measurement of product performance

The process of continuous improvement

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who ultimately determines what quality is today?

The quality department

The ultimate customer

The manufacturing team

The design department

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT one of the seven traditional quality tools?

Control Chart

Cause-Effect Diagram

Histogram

Quality Assurance Plan

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of control charts?

To visualize customer satisfaction

To analyze market trends

To detect assignable causes of variation

To measure product performance

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who were the key figures in training Japanese companies in quality after World War II?

Walter Shewhart and Philip Crosby

Feigenbaum and Kano

Joseph Juran and W.E. Deming

Ishikawa and Taguchi

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does a Pareto chart help identify?

The relationship between two variables

The average performance of a process

The most significant factors affecting quality

The distribution of defects in a sample

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main focus of Statistical Process Control (SPC)?

To enhance product design

To improve customer service

To monitor and control a process

To reduce production costs

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