Complaint Vocabulary Email

What would you say to express dissatisfaction with a product?

• I am satisfied with the product.

• I am writing to express my dissatisfaction with the product.

• The product is amazing.

Tags

CCSS.L.1.6

CCSS.L.3.6

How would you describe a delivery that was four days late?

• The delivery was on time.

• The delivery was late by four days.

• The delivery was early.

Tags

CCSS.L.1.6

CCSS.L.3.6

CCSS.L.K.5A

CCSS.W.2.3

CCSS.W.3.3C

What would you say if the product you received was broken?

• The item I received was defective/damaged.

• The item I received was perfect.

• The item I received arrived on time.

Tags

CCSS.L.1.6

CCSS.L.3.6

What polite phrase could you use to ask for action?

• Please ignore this issue.

• I kindly request a replacement/refund.

• This is not a big problem.

Tags

CCSS.L.1.6

CCSS.L.3.6

How would you express frustration about poor service?

• I am very disappointed by the lack of response.

• I trust you to do better next time.

• I am thrilled by the service I received.

Tags

CCSS.L.1.6

CCSS.L.3.6

What would you say about a product that does not meet quality standards?

• The quality of the product is above standard.

• The quality of the product is below standard.

• The quality of the product is acceptable.

Tags

CCSS.RI.6.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

What would you say when you are asking for a quick resolution to an issue?

• I hope you will resolve this issue as soon as possible.

• I don't mind if this takes a while to be fixed.

• Please take your time with this issue.

Tags

CCSS.L.1.6

CCSS.L.3.6

How would you describe a problem with customer service?

• I am very pleased with the service I received.

• I am very disappointed by the lack of response.

• The service was just as expected.

Tags

CCSS.L.1.6

CCSS.L.3.6

How would you express your dissatisfaction with the condition of a product?

• The product was in excellent condition.

• The product is in good condition.

• The product arrived damaged.

Tags

CCSS.L.1.6

CCSS.L.3.6

What would you say if you didn't receive a reply to your complaint?

• I look forward to hearing from you soon.

• I haven't received a response to my complaint.

• I am happy with the prompt response.

Tags

CCSS.SL.7.6

CCSS.W.7.1D

CCSS.W.7.2E

CCSS.W.8.1D

CCSS.W.8.2E