Unit9 LO:B Customer Types and Expectations
Authored by Svetlana MacGillivray
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10th Grade
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10 questions
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1.
OPEN ENDED QUESTION
3 mins • 1 pt
What different customer types are there? What expectations might they have?
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2.
OPEN ENDED QUESTION
3 mins • 1 pt
What could be done to assist customers with a visual impairment?
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3.
OPEN ENDED QUESTION
3 mins • 1 pt
Research the support services that are available at The Giant’s Causeway in Northern Ireland. In your opinion, are there enough support services for visitors to this attraction? Could anything be improved?
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4.
OPEN ENDED QUESTION
3 mins • 1 pt
What type of customers does Alton Towers/London Dungeon/British Museum appeal to?
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5.
OPEN ENDED QUESTION
3 mins • 1 pt
What are the needs of elderly visitors?
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6.
OPEN ENDED QUESTION
3 mins • 1 pt
What are the needs of educational groups?
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7.
OPEN ENDED QUESTION
3 mins • 1 pt
What are the needs of families visiting Alton Towers?
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