Security-TCCG

1. What is the primary role of the Security Department?

• Handling guest complaints

• Ensuring safety and security of people and property

• Managing Hotel Reservations

• Assisting in food and beverage operations

What does the acronym CCTV stand for?

• Closed Circuit Television

• Centralized Camera Telecast

• Close Capture Technology View

• Circuit Camera Television

What is the best way to handle suspicious behavior in a public area?

• Ignore It

• Confront the individual directly

• Monitor discreetly and inform the Security Control Room

• Announce it over the PA system

What is the emergency number of the hotel?

• 112

• 911

• 100

• 777

If you find an item left behind, what should you do?

• Keep it for yourself

• Report it to lost and found

• Throw it away

• Leave it where it is

What is the purpose of a visitor log?

• To track who enters the premises

• To count money

• To check attendance

• To list staff names

What is the purpose of a metal detector at the entrance? 

• To detect hidden objects 

• To count people entering

• To help with maintenance

• To show directions

What is the best way to prevent accidents at work? 

• Follow safety procedures

• Avoid asking questions

• Work as quickly as possible

• Skip training sessions

What is the role of the Security Department in a hotel?

• Ensure safety and security of guests, staff, and property

• Manage room bookings 

• Supervise housekeeping work

• Handle food orders

What should you do if you see a suspicious person on the property? 

 

• Confront them directly

• Inform the security control room or supervisor

• Ignore them

• Ask a guest to help you