During repair, a vehicle is found to require additional unexpected work. The correct course of action is to

Level 3 Engines Test

Quiz
•
Other
•
12th Grade
•
Hard
Jamie Smith
Used 3+ times
FREE Resource
87 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
leave the extra work until the next service
obtain the customer's authority to proceed with the extra work
proceed with the extra work and inform the customer on arrival
carry on with the job regardless of time and cost.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
During a vehicle repair the job card must, in the FIRST instance be authorised by the
service manager
manufacturer
receptionist
customer.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
One factor which increases the time allowed for a repair department job is
rusted and corroded threads
technicians rest periods
excessive overhead costs
technicians awaiting equipment.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When it is discovered that the completion time for a job will exceed that agreed, in the FIRST instance the
time for all other jobs should be rescheduled
vehicle should be parked in a secure area
insurance company should be informed
customer should be informed.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Service / repair records need to be kept up to date because
the payment of bonuses to production operatives may be affected
warranty work can only be carried out after service / repair records are consulted
the person who compiles the records will have difficulty keeping information in sequence
the sequential compilation of records is difficult.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
As an engine warms up, the tappet clearance will
decrease slightly
increase slightly
remain unaltered
become zero.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Double spring valves may be used to
improve valve opening speed
reduce bounce
increase overlap
vary valve timing
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