sbe seling quiz

sbe seling quiz

12th Grade

10 Qs

quiz-placeholder

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Week 2: Intro to Financial Management

Week 2: Intro to Financial Management

9th - 12th Grade

10 Qs

sbe seling quiz

sbe seling quiz

Assessment

Quiz

Financial Education

12th Grade

Hard

Created by

VIRAJ MIGLANI

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary purpose of selling according to the text?

To make a quick sale

To exchange goods for money

To understand customer needs and provide value

To increase product prices

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What type of feedback do students analyze to understand customer needs?

Social media likes

Customer feedback

Advertising metrics

Employee reviews

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is an example of personalized service in customer relationships?

Offering a discount

Greeting a returning customer

Providing a free sample

Sending a newsletter

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is personalized service important in customer relationships?

It makes interactions more personal and meaningful

It increases sales

It reduces costs

It speeds up transactions

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step in a typical transaction with a customer?

Payment Process

Selection of Products

Greeting the Customer

Post-Sale Interaction

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which step involves the customer selecting the desired product(s)?

Payment Process

Post-Sale Interaction

Selection of Products

Greeting the Customer

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What might staff highlight during the selection of products?

Return policies

Promotions

Payment methods

Store hours

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