
sbe seling quiz
Quiz
•
Financial Education
•
12th Grade
•
Hard
VIRAJ MIGLANI
FREE Resource
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10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the primary purpose of selling according to the text?
To make a quick sale
To exchange goods for money
To understand customer needs and provide value
To increase product prices
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What type of feedback do students analyze to understand customer needs?
Social media likes
Customer feedback
Advertising metrics
Employee reviews
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is an example of personalized service in customer relationships?
Offering a discount
Greeting a returning customer
Providing a free sample
Sending a newsletter
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is personalized service important in customer relationships?
It makes interactions more personal and meaningful
It increases sales
It reduces costs
It speeds up transactions
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the first step in a typical transaction with a customer?
Payment Process
Selection of Products
Greeting the Customer
Post-Sale Interaction
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which step involves the customer selecting the desired product(s)?
Payment Process
Post-Sale Interaction
Selection of Products
Greeting the Customer
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What might staff highlight during the selection of products?
Return policies
Promotions
Payment methods
Store hours
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