Mid-Test English for Room Division Operation

Mid-Test English for Room Division Operation

University

50 Qs

quiz-placeholder

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Mid-Test English for Room Division Operation

Mid-Test English for Room Division Operation

Assessment

Quiz

English

University

Medium

Created by

Rieta Anggraheni

Used 2+ times

FREE Resource

50 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

2 mins • 2 pts

These jobs belong to a hotel Room Division, EXCEPT ...

housekeeper

front desk agent

bartender

bellman

2.

MULTIPLE CHOICE QUESTION

2 mins • 2 pts

What is one of a bellman's responsibilities?

Cleaning the hotel lobby.
Managing the front desk operations.
Preparing meals for guests.
Assisting guests with their luggage.

3.

MULTIPLE CHOICE QUESTION

2 mins • 2 pts

Why is spelling names important in handling a hotel guest?

It is irrelevant to the check-in process.
It helps in determining the guest's nationality.
It is only necessary for VIP guests.
Spelling names correctly is important for respect, accurate communication, and preventing misunderstandings.

4.

MULTIPLE CHOICE QUESTION

2 mins • 2 pts

These are a housekeeper's responsibilities, EXCEPT ...

cooking meals
organizing closets
doing laundry
cleaning windows

5.

MULTIPLE CHOICE QUESTION

2 mins • 2 pts

What is the correct answer to this questions:

"What do you do?"

I am a receptionist.

I'm doing good, thank you.

I have breakfast every day.

I am doing yoga.

6.

MULTIPLE CHOICE QUESTION

2 mins • 2 pts

Rearrange these jumbled words.

name-commissionaire-his-is-and-Jimmy-is-he-a

He is name Jimmy and his is a commissionaire.

His name is Jimmy and he is a commissionaire.

His is a commissionaire and he name is Jimmy.

And he is a commissionaire his name is Jimmy.

7.

MULTIPLE CHOICE QUESTION

2 mins • 2 pts

Which softskill is important for a receptionist?

Technical skills
Time management skills
Communication skills
Leadership skills

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