Front Office Exam

Front Office Exam

11th Grade

111 Qs

quiz-placeholder

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Front Office Exam

Front Office Exam

Assessment

Quiz

Education, English, Other, Special Education, Hospitality and Catering

11th Grade

Practice Problem

Hard

Created by

Kharisma Purnama Sari

Used 1+ times

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111 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

Petugas kantor depan yang menerima tamu dan mendaftarkan tamu saat check in disebut.....

Reservation clerk

GRO

Bellman

Receptionist

Operator

2.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

GRO adalah singkatan dari petugas kantor depan yaitu....

Guest Room Organization

Guest Relation Organization

Guest Revenue Officer

Guest Relation Officer

Guest Room Officer

3.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

Media Image

Petugas FO yang mengkoordinir penanganan barang bawaan tamu adalah ...

Reservation Clerk

Cashier

Receptionist

Telephone Operator

Porter

4.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

Media Image

Tugas utama seorang receptionist adalah...

Menerima pemesanan kamar

Menerima tagihan tamu selama menginap

Menangani tamu check-in

Membawa barang bawaan tamu

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Visitor: Could you help me to meet Mr. Liam Grey, the manager of this company?


Receptionist: Did you take an _______?


Visitor: Yes, I did. He called me this morning.

Phone

Meeting

Appointment

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Receptionist: I am afraid you can’t see him right now, he is in an urgent _____ with a delegation from Singapore until 2 p.m.


Visitor: It is very important for me to meet him today. Can I?

Meeting

Situation

Business

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Mrs. Dewi : Good morning, Sabilillah Elementary School, Mrs. Dewi speaking. What can I do for you?


Mr. John : Good morning, too. I am ___ to speak with Mrs. Qoniah. Can I?

Calling

Looking for

Talking

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