QUALITY 7

QUALITY 7

12th Grade

14 Qs

quiz-placeholder

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QUALITY 7

QUALITY 7

Assessment

Quiz

Financial Education

12th Grade

Easy

Created by

Clein Xioxiox

Used 4+ times

FREE Resource

14 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary counterforce for demand in the tourism industry?

Quality

Market Segment

Productivity

Capacity

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does excess demand lead to in service organizations?

Increased customer satisfaction

Denial of services to customers

Higher employee productivity

Balanced service delivery

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the ideal situation for managing demand and supply?

Random demand fluctuation

Balanced demand and supply at optimum capacity

Demand exceeding optimum capacity

Excess demand

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is demand forecasting?

Predicting future demands based on historical data

Analyzing competitor pricing strategies

Monitoring economic trends

Adjusting marketing projections

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a strategy to reduce demand during peak periods?

Increasing marketing efforts

Implementing a queuing system

Raising prices

Lowering prices

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does optimal capacity refer to?

Excess capacity during peak times

Underutilization of resources

Maximum service utilization leading to dissatisfaction

Full utilization of services with quality maintained

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a single sequential line in queuing systems?

A single line for multiple servers

Multiple lines for different services

Customers pass through several serving segments

A system that segregates lines for specific customers

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