Ulta store breakout quiz

What is a Banana?

• A fruit

• A vegetable

• A seasonal product that will be discounted after the holidays

• A phone

What is a coconut

• A weapon

• A product that we have all year round

• A fruit

• A nut

Do we try and sell bananas or coconuts first?

• banana

• coconut

• coconut

• banana

What do we do if we don't have a product in our store but we do online?

• apologize and not offer another solution

• say "welp"

• offer to store to door it for them

• mimic the customer and pretend to cry

If the checkout line is really long and a customer is using a card, what can we offer them?

• ask if they have venmo

• Use the mPOS to check them out

• stand in the line, pretend to be a customer and not move, so the line gets really backed up and customers start yelling

• nothing

When working the register, what question should we be asking EVERY SINGLE CUSTOMER?

• Have you gotten your oil changed recently?

• We've been trying to reach you about your cars extended warranty

• Hi. What color is your car?

• "Do you want to sign up with the Ulta Credit card today to get 20% off, 2x the points and a free gift today?"

How much do people have to spend to get the Fragrance GWP?

• 70$

• 50$

• 60$

• 69.99$

What are the fragrance GWPS

• My Soul

• my car

• Robes and throws

How do you ring up the new 25$/25$ + bonus 10$ gift card?

• lick it and make really awful eye contact with the guest, hoping they leave because you dont know how to ring it up

• Throw the card at the customer

• Scan the barcode on the back, type 50.00 into the register and press enter

• start screaming like a howler monkey

Who should we as Ulta slay queens be nice to this holiday season....(especially on black friday)

• The customers

• Ourselves

• The Karens

• Each other