What is one of the main advantages of online shopping mentioned by Person A?

• No more crowded malls or endless queues

• Better customer service

• Higher quality products

• Faster delivery times

According to Person B, what is a financial benefit of online shopping?

• Websites offer discounts and special deals

• Lower shipping costs

• No taxes on purchases

• Free gifts with every purchase

What concern about online shopping has improved over time, according to Person B?

• Security of online payments

• Speed of delivery

• Quality of products

• Availability of customer support

What does Person A enjoy about the convenience of online shopping?

• Shopping in pajamas while sipping coffee

• Getting personalized recommendations

• Interacting with virtual sales assistants

• Attending virtual shopping events

What does Person B say about the range of options available online?

• You can find anything you want with just a few clicks

• There are limited options compared to physical stores

• Only local products are available

• Options are often outdated

What is a benefit of online shopping if a product doesn’t work out, according to Person B?

• Flexible return policies

• Immediate refunds

• Exchange for a different product

• Store credit for future purchases

How has online shopping made life simpler, according to Person B?

• By offering flexible return policies

• By providing free shipping

• By offering loyalty rewards

• By having 24/7 customer service

In your opinion, what is the most popular reason people shop online? Write your answer in 50 words.