PI Legal Assistant quizz

Select the correct answer:

The Legal Assistant 5 Key priorities (5 STEPS) are:

• 1) Open Claims for all Parties and Send out LOR’s/LOP’s

  2) Declaration Page

  3) Request Ambulance and Hospital Reports & Billing

  4) Request Police Reports

  5) Open Subrogation

• 1) Open Claims for our client and Send out LOR’s/LOP’s

  2) Declaration Page

  3) Request Chiro and Hospital Reports & Billing

  4) Request Police Reports

  5) Open Subrogation

• 1) Open Claims for all Parties and Send out LOR’s/LOP’s

  2) Determine Liability

  3) Request Ambulance and Hospital Reports & Billing

  4) Request Police Reports

  5) Open Subrogation

• 1) Open Claims for all Parties and Send out LOR’s/LOP’s

  2) Declaration Page

  3) Request Ambulance and Hospital Reports & Billing

  4) Request Police Reports

  5) Open Subrogation

Select the correct answer:

When opening claims what type of information should be provided to the insurance companies.

• All information available including injuries.

• Provide the information insurance companies require to open claim without providing injuries details.

• Don't provide any information, stay quite (Confuse the enemy)

• All of the answers are correct.

Select the correct answers:

A declaration page is:

• A Declaration Page is the document we must request when sending LOR to 1st Party Insurance.

• A Declaration page in auto insurance is a magical scroll that you must present to the Insurance Wizard in order to receive your official insurance dragon.

• A declaration page in auto insurance is a secret document that contains the instructions for how to cancel your policy whenever you feel like it

• A Declaration page (or "dec page") in auto insurance is a summary document that provides key details about your insurance policy, including coverages, policy holder info, and vehicle info.

Select the correct answers:

What is the first step to take when trying to find out which ambulance transported a client after an accident?

• a) Wait for the hospital report or Traffic Collision report to come in
  

• b) Ask the client if they have received any bills in the mail
  

• c) Immediately contact the ambulance company
  

• d) Call the insurance company and ask for ambulance information

Select the Correct Answer:

What should you do if you can’t determine the ambulance company from the client or TCR?

• a) Search nearby ambulance company

• b) Ask the hospital which ambulance company they work with
  

• c) Send a request to all local ambulance companies
  

• d) Wait for the ambulance company to contact you

Select the Correct Answer:

What are the three essential bills you need to confirm you receive when requesting hospital billing?

• a) Radiology bill, physician bill, ER bill
  

• b) Surgeon’s fee, anesthesia fee, ER bill

• c) Ambulance fee, radiology fee, physician fee

• d) Hospital administration fee, ER bill, surgeon fee

Select the correct answer:

Traffic Collision Reports places our client at fault, what should we do?

• Call client and let him know that we will drop the case, then notify CM.

• Call police department and confirm and let them now that client is sick

• Notify CM, so they send email to Management notifying that case will be drop. Then follow Drop SOP.

Select the correct answer:

What does "subrogation" mean in the context of insurance?

• a) Your insurance company pays you directly for your injuries.

• b) Your insurance company can recover the money it paid you from the at-fault party.

• c) The at-fault party’s insurance pays you directly.

• d) The insurance company pays the at-fault party for the damages they caused.

Select the correct answer:

What is a "Final Lien" in the context of subrogation?

• a) The amount the at-fault party will be required to pay for the injuries.

• b) The amount the insurance company paid to the client that must be reimbursed.

• c) The total amount of damages awarded to the client in the case.

• d) The amount of the deductible the client is responsible for.

What is the best course of action on the following scenario:

Alberto Gutierrez was involved in an auto accident where the at-fault driver fled the scene, leaving no identifying information. Mr. Gutierrez is unable to provide details regarding the other party involved. Additionally, Mr. Gutierrez is Prop 23.

• File Sr1 and Sr19

• Get TCR, some information might be found there, if not send LOR to all potential insurance companies.

• Do a policy search.

• Notify your CM to send for review to Management for potential Drop.