Change Management and Product Life Cycle Quiz

What is the first step in the change management process?

• Monitoring

• Planning

• Preparation

• Implementation

Why is trust important in change management?

• It reduces the need for communication.

• It encourages employees to embrace change.

• It makes change happen faster.

• It reduces the number of stakeholders involved.

Which of the following best defines a product?

• A service offered to consumers.

• A tangible item for acquisition, attention, or consumption.

• An idea marketed to consumers.

• A process used in production.

Which stage of the product life cycle focuses on advertising to attract early adopters?

• Growth

• Decline

• Maturity

• Introduction

In the product life cycle, which stage is marked by increased competition and possible sales decline?

• Introduction

• Growth

• Maturity

• Decline

Consumer products differ from industrial products because they are:

• Produced in factories.

• Purchased for personal use.

• Cheaper than industrial products.

• Not marketed through advertising.

Which of the following is a benefit of products in business?

• Increased safety

• Lower profits

• Reduced customer satisfaction

• Less transparency

What is a key role of emotional intelligence in change management?

• Eliminating the need for employee training

• Building trust and improving communication

• Making employees less important to the process

• Increasing financial resources

During which product life cycle stage does a company focus on efficiency and cost reduction?

• Introduction

• Growth

• Maturity

• Decline

In the Boston Matrix, which category represents products with low market share in a high-growth market?

• Stars

• Cash Cows

• Question Marks

• Dogs