Chapter 1: Management & Organizational Behavior

what is the definition of management

• the process of supervising employee activities

• the process of planning, organizing, directing, and controlling the activities of employees in combination with other resources to accomplish organization obj

• the process of managing only financial resources

• the process of employee evaluation

devoting renewed efforts to enhances quality assurance is a management challenge

• true

• false

North American companies often view their workforce as a variable expense

and lay off workers when not needed for short-run activities. As a result,

employees see little reason to be committed or loyal to their employers.

• true

• false

Many millennials see their tenure lasting long and do not expect to have

another job soon.

• T

• F

The crisis of ethics in the West is irrelevant to our competitive strength.

• true

• false

The twenty-first century will bring major changes in terms of workforce

demographics.

• t

• f

Clear-cut right-or-wrong answers always exist for what constitutes ethical

behavior.

• T

• F

What is the definition of Organizational Behavior?

• A field of study that focuses on accounting and financial control.

•  A field of study devoted to understanding, explaining, and ultimately improving the

  attitudes and behaviors of individuals and groups in organizations (so as to improve

  performance and commitment)

• A study of employee leisure activities

• A study focused solely on management decisions.

What are the TWO primary outcomes of interest to organizational behavior

scholars?

• Performance & Motivation

• Performance & Engagement

• Performance & Commitment

• Engagement & Leadership