Email Etiquette and Components Quiz

Email Etiquette and Components Quiz

Professional Development

13 Qs

quiz-placeholder

Similar activities

Business Travel 1

Business Travel 1

Professional Development

10 Qs

Time and life expressions

Time and life expressions

11th Grade - Professional Development

11 Qs

V2.7B - Possession

V2.7B - Possession

Professional Development

10 Qs

LEARNERS' CHARACTERISTICS

LEARNERS' CHARACTERISTICS

Professional Development

10 Qs

I12FWE

I12FWE

Professional Development

13 Qs

Business Ethics

Business Ethics

University - Professional Development

10 Qs

Collocations - do, give, make, take

Collocations - do, give, make, take

12th Grade - Professional Development

10 Qs

Grammar: Modals - Have to or Should

Grammar: Modals - Have to or Should

5th Grade - Professional Development

12 Qs

Email Etiquette and Components Quiz

Email Etiquette and Components Quiz

Assessment

Quiz

English

Professional Development

Medium

Created by

Lurdes Martins

Used 3+ times

FREE Resource

13 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is an example of a professional tone in a hotel industry email?

Thank you for your inquiry about room availability for December.

Hey, got your email about rooms. What do you need?

Please reply ASAP so I can figure out your request.

Yo, let me know if you need more info!

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

It's okay to use all capital letters for emphasis in a professional email.

True

False

3.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

When responding to a complaint, it is important to remain __________ and offer solutions.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the most professional way to start an email?

  • Good morning, Mr. Brown

  • Hello, Mr. Brown

  • Hi, Mr. Brown

  • Dear Mr. Brown,

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which subject line is most appropriate for replying to a hotel reservation inquiry?

Reservation Inquiry for December 10-12

Re: Your Email

About your dates!

Urgent!!!

6.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

We ______ to inform you that the hotel is fully booked for the requested dates.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which word best completes the sentence: 'I would be __________ if you could confirm your arrival time.'

grateful

happy

relieved

excited

Create a free account and access millions of resources

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

By signing up, you agree to our Terms of Service & Privacy Policy

Already have an account?