Quizz Chapter 10 & 11

What role does countervailing power play in the power relationship?

• It balances power dynamics by providing a check against dominant forces.

• It enhances the power of the dominant group.

• It has no effect on power dynamics.

• It weakens the power of all groups involved.

Using the model of sources and contingencies of power, why did some groups oppose the central server model of data access?

• It centralized control and limited autonomy.

• It was more cost-effective.

• It improved data security.

• It enhanced data accessibility.

You have just been hired as a brand manager of toothpaste for a large consumer products company. Your job mainly involves encouraging the advertising and production groups to promote and manufacture your product more effectively. These departments aren’t under your direct authority, although company procedures indicate that they must complete certain tasks requested by brand managers. What sources of power can you use to ensure that the advertising and production departments will help you make and sell toothpaste more effectively?

• Coercive power and reward power

• Legitimate power and expert power

• Referent power and informational power

• All of the above

Which influence tactics would you apply the most to steer a committee of students from diverse disciplines to recommend improvements to a college process?

• Rational persuasion, consultation, and collaboration

• Pressure, coalition, and legitimating tactics

• Ingratiation, personal appeals, and exchange

• Inspirational appeals, coalition, and pressure

Consider a situation in which there is only one female member in a team of six, and she is generally excluded from informal gatherings of the team. What kind of influence tactics can she use to address this situation?

• Use assertiveness to demand inclusion in gatherings.

• Seek support from a team leader or manager.

• Build alliances with other team members.

• All of the above.

A co-worker suggests that the company where you both work would be much more effective if there were no organizational politics. What would you say to this person in reply?

• Organizational politics are necessary for decision-making and resource allocation.

• Eliminating politics would lead to a more harmonious work environment.

• Politics have no impact on company effectiveness.

• It's impossible to remove politics from any organization.

How can a team member effectively use influence tactics to gain support for a new project proposal?

• By using rational persuasion and presenting data-driven arguments.

• By applying pressure and demanding compliance.

• By avoiding communication and hoping for the best.

• By ignoring feedback and proceeding independently.

What are the potential consequences of ignoring organizational politics in a workplace?

• Improved decision-making and resource allocation.

• Increased misunderstandings and conflicts.

• Enhanced team collaboration and harmony.

• Reduced need for communication and negotiation.

Which power source is most effective for a manager trying to implement a new company policy?

• Coercive power to enforce compliance.

• Referent power to inspire and motivate.

• Legitimate power to establish authority.

• Informational power to educate and inform.

What is the most effective way to use expert power in a team setting?

• By dictating decisions without input from others.

• By sharing knowledge and guiding the team.

• By withholding information to maintain control.

• By relying solely on personal charisma.