Human Resource Management (Based on Gary Dessler’s Chapters 8-11

What is the main purpose of employee training?

• To improve employee job satisfaction

• To teach specific skills for the job

• To evaluate job performance

• To recruit new employees

What is the difference between training and education?

• Education is focused on job-specific skills, training is general.

• Training is more structured, while education is more flexible.

• Training focuses on current job skills, education focuses on broader knowledge.

• There is no difference.

What is the key difference between new employee orientation and onboarding?

• Orientation is a one-time event, onboarding is a continuous process.

• Orientation focuses on skill development, onboarding is about policies.

• Onboarding is a shorter process than orientation.

• There is no difference between the two.

Which process typically lasts longer: orientation or onboarding?

• Orientation

• Onboarding

• Both last the same amount of time

• It depends on the company

What is the primary legal risk associated with poor employee training?

• Violation of safety regulations

• Discrimination lawsuits

• Negligent training leading to employee accidents

• Loss of employee motivation

What is the term used to describe legal issues stemming from inadequate training?

• Negligent hiring

• Negligent training

• Unfair labor practices

• Discriminatory practices

What is task analysis used to determine?

• How to evaluate an employee’s performance

• What tasks are necessary for a specific job

• How to train employees effectively

• How much an employee should be paid

What is the goal of performance analysis?

• To determine which employees are performing well

• To identify performance gaps between actual and desired performance

• To evaluate the performance of managers

• To assess the need for new training programs

What does “can’t do” refer to in terms of employee performance?

• Lack of motivation

• Lack of necessary skills or knowledge

• Poor work attitude

• Poor time management

What does “won’t do” refer to in terms of employee performance?

• Lack of ability

• Lack of motivation or refusal to perform a task

• Disinterest in the job

• Physical incapacity