Food Service Management Quiz

Which is not a typical role of a food service manager?

• customer service

• cash management

• execution of food

• installing new windows

When faced with worker disputes, what is a good strategy for a manager to implement?

• Staff team building

• Lower food prices

• Collecting input from customers

• Firing more employees

Budgeting employees' salaries and the cost of food is considered what role of a manager?

• Guest service

• Training

• Scheduling

• Managing finances

What is the term to describe: the planning, organizing, leading, and coordinating resources such as people, equipment, and food?

• Smart goals

• Mission statement

• Management

• Customer service

What is the term to describe: what a company wants to BE in the FUTURE?

• Vision

• Mission

• Management

• Goal

The first letter of a SMART goal stands for:

• Standard

• Setting

• Self evaluation

• Specific

The last letter of a SMART goal stands for:

• Test

• Time bound

• True

• Total

What is the term to define the following: statements of desired results. They are used to measure actual performance?

• Goals

• Missions

• Visions

• Management

A SMART goal needs to be measured to:

• Determine if they have succeeded or failed

• Determine if the goal was met on time

• Determine whether the goal was relevant

• Determine if you actually wanted to achieve the goal

Differences in race, ethnicity and gender are considered:

• Smart goals

• Uniformity

• Diversity

• Team work