Teamwork Review

What is the main goal of conflict resolution?

• To win the argument

• To resolve the disagreement constructively

• To avoid the issue altogether

• To ignore the parties involved

Which of the following is a sign of conflict in a group?

• Increased cooperation

• Decreased tension

• Increased tension or avoidance

• Open communication

Which of the following is NOT a way to address conflict?

• Active listening

• Finding common ground

• Ignoring the conflict

• Using a neutral third party

What is the purpose of active listening in conflict resolution?

• To dominate the conversation

• To ensure all parties feel heard

• To ignore the other person’s viewpoint

• To provide immediate solutions

What is the role of mediation in resolving conflict?

• To make the final decision for the parties involved

• To prevent all discussions from happening

• To help facilitate discussions with a neutral third party

• To take sides in the conflict

Which of the following influences individual dynamics in a team?

• Group decision-making

• Personality types

• Group cohesion

• Group roles

How do personal strengths and weaknesses affect teamwork?

• They have no impact

• They influence communication and collaboration

• They always lead to conflict

• They make no difference to group performance

What is an example of a personality type in a team?

• Leader

• Follower

• Collaborator

• All of the above

Which of the following is a characteristic of strong group cohesion?

• Increased conflict

• Improved performance and collaboration

• Lack of participation

• Reduced decision-making

How can a lack of cohesion impact group dynamics?

• It will always lead to success

• It can cause issues and hinder performance

• It has no effect on group performance

• It promotes better decision-making