What CRM option do you use to view whether a permit is required for a premise?

Service Order

Quiz
•
Other
•
Professional Development
•
Medium

Janorith Alvarez
Used 4+ times
FREE Resource
12 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
BP Overview - Contract Tab
Permit Rqmt - Technical Master Data
Display Premise
Service Order History
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When a service order is completed, what is the icon you will see?
Green Flag
Red Flag
Checkered Flag
Hammer and Wrench
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When creating a service order, you must use the installation drop down menu to choose the type of service
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Customers can book appointments through the IVR or Website
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where can you see the list of past, current and future service orders for a premise?
Contract Management
Technical Master Data
Business Master Data
BP Overview
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Temporary Disconnect Orders can be used for inactive accounts
True
False
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Which of the following are Gas Service Order?
Review Case
Investigation
Meter Maintenance
Unmetered
Misc Read Order
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