Activity 2 - RCE 1.6 Request for Change Quiz

Which of the following describes a major change in the context of a request for change?

• A request for changes submitted to the CAB

• Unexpected changes or issues with technology

• Minor changes requested by the CAB

• Periodic review of systems and processes

What is the purpose of a request for change?

• To make minor adjustments to a product or system

• To manage predictable changes in technology

• To formally request significant changes to a product or system

• To minimize spontaneous changes after meetings/feedbacks

Why might a major change be necessary?

• To address unexpected issues with technology

• To make minor adjustments requested by the CAB

• To review systems and processes periodically

• To minimize spontaneous changes after meetings/feedbacks

What are minor changes in the context of a request for change?

• Unexpected changes or issues with technology

• Changes made due to strategic planning within a business

• Adjustments requested by the CAB

• Predictable/manageable changes identified after system review

Spontaneous changes occur after:

• Major changes have been implemented

• Meetings/feedbacks have been provided

• Systems and processes have been reviewed

• Adjustments requested by the CAB

Scheduled changes are associated with:

• Unexpected changes or issues with technology

• Requests made by the CAB for minor changes

• Regular system and process review periods

• Predictable/manageable changes identified after system review

What differentiates major changes from minor changes?

• The level of significance and impact on the product or system

• The approval process by the CAB

• The occurrence after meetings/feedbacks have been provided

• The management of changes through periodic review

Why are spontaneous changes kept to a minimum?

• To address unexpected issues with technology

• To minimize the impact on the product or system

• To implement changes based on strategic planning

• To manage predictable/manageable changes identified after system review

What is the purpose of scheduled changes?

• To address unexpected issues with technology

• To make minor adjustments to a product or system

• To formally request significant changes to a product or system

• To review systems and processes periodically

Which type of change is not considered as part of the request for change process?

• Major changes

• Minor changes

• Spontaneous changes

• Emergency changes