DAILY TEST_TELEPHONING

Receptionist: . . . . . .

Caller: I would like to speak to the sales manager please.

• Hello, Who's calling?

• Hello, my name is Eva.

• Hello, can I help you?

• Hello, may I talk to the sales manager.

Caller: Hello this is Ivan . . . . Could I speak to Mrs. Dessy please?

Receptionist: Sure.

• I'm from BCA BANK.

• May I leave a message.

• I can’t hear your voice.

• Hello my name is Dessy.

Caller: I need to talk to Mrs. Fiona.

Secretary: . . . . . If you don't mind waiting, Mrs. Fiona will finish her phone call.

• I'll connect you to Mrs. Fiona. 

• Mrs. Fiona will call you back.

• I'm sorry, Mrs. Fiona is having another phone call.

• Can I leave a message?

Caller: Hello, I'm Evelyn. May I speak to Edward please?

Receptionist: I'm sorry I don't catch your name. . . . . . ?

Caller: It's E-V-E-L-Y-N.

• Who am I talking to

• Can you spell your name

• Can I write your message

• Your name is very unique.

Waitress: Hello, Chump Bucket Restaurant. Can I help you?

Patrick: Hello, I am Patrick. Can I speak to Mr. Peterlankton?

Waitress: He is busy right now.  . . . . .

• You need to leave a message.

• Would you like to leave a message?

  
  

• Would you like to call him back?

• Can I write your message?

Tino: Hello, am I calling Blaire Cake n' Bread?

Waiter: Hello, yes this is Balire Cake n' Bread. . . . . .

Tino: Yes, I'm Tino. I would like to check my birthday cake order. The order number is 283. Is the cake ready?

Waiter: Yes Sir. your cake is ready.

• My name is John.

• Would you like to order a cake?

• Who is speaking?

• Can I take a message?

Tiara: Hello, Ericsson telecommunication. Can I help you?

Pino: I would like to speak to Mr. Ericsson please.

Tiara: . . . . . You'll be speaking with him in a sec.

Pino: Thank you.

• Just a moment please.

• I'm sorry he is busy at this moment.

• Can you call back in five minutes.

• Would you like to leave a message?

Caller: Hello…?

Nita: I’m sorry, he is out. Could you call back at four?

Caller: All right. Thank you.

• Could you speak to Mr.Azwar, please

• Can I take a message from you?

• Could I speak to Mr.Azwar, please

• Would you like to call him again?

A: Who is this please?

B: It's Mark. Could I speak to Nas?

C: ______________________, please.

• A. Thank you, goodbye.

• B. Hold on

• C. May I know your name

• Pick up

A: May I speak to Joseph, please.

B: _________________________________Oh, I'm sorry. She is in the meeting.

A: Alright, thank you.

• a. Ok, bye.

• b. Just a minute,please

• c. Nice to meet you.

• d. You are welcome.